Our Welfare Rights team plays a vital role in supporting people across Doncaster to understand their benefits, challenge decisions, and access the financial support they are entitled to. Made up of experienced advisers with a wide range of specialist knowledge, the team supports people at every stage of the welfare rights journey, from initial benefit[…]
Latest News
From Citizens Advice Doncaster
Citizens Advice Doncaster are inviting you to join us at our Annual General Meeting. We’ll be sharing key updates, celebrating the impact of our work over the past year, and looking ahead to how we can continue supporting communities across Doncaster. This event is an opportunity to hear more about the challenges residents are facing,[…]
Citizens Advice were proud to be at today’s Audiology Action Day, at Doncaster School for the Deaf, alongside local MPs, DBTH and ICB leaders, and audiology specialists. It was fantastic to support our community and be part of such a collaborative and impactful day. We were especially pleased to have our brilliant BSL Adviser, Natalia,[…]
Great to meet with Ray Hennessy today to highlight Promise 6 and the work we’re delivering together across RDaSH. The Promise 6 project focuses on identifying and addressing financial pressures such as debt, housing issues, high household costs, and digital exclusion. It recognises that financial strain affects health, and aims to ensure people get help[…]
Citizens Advice Doncaster March 2026 Newsletter
💻✨ Citizens advice Doncaster are proud to mark the beginning of our lasting partnership with Doncaster Council, a partnership built on shared values and a shared commitment to tackling digital poverty in our community. Doncaster Council, in collaboration with Concept Management, have refurbished and donated laptops to help drive forward our digital inclusion work. This[…]
We’re excited to invite you to the Citizens Advice Doncaster Borough Annual General Meeting on Friday, June 26th at 9:30 AM, don’t miss your chance to get involved and have your voice heard! Click here to reserve your spot https://www.eventbrite.co.uk/e/citizens-advice-doncaster-agm-tickets-1984039174580?aff=oddtdtcreator
🎉We’re delighted to share that we’ve officially achieved Cyber Essentials+ accreditation! This certification shows our commitment to keeping our systems, data, and community safe. A huge thank‑you to everyone involved in helping us reach this milestone. Staying secure is a team effort, and this accreditation is an important step in strengthening the way we work
Had a great day at the Doncaster Dome for the Community Appointment Day (CAD), where a wide range of services came together to give people quick, friendly access to specialist support. Our Citizens Advice team were there raising awareness of the free, confidential support we provides on issues such as benefits, the cost of living,[…]
We are pleased to share that the Doncaster Dementia Fundraisers have joined our Doncaster Citizens Advice Champions Programme, expanding the network of trusted local groups who signpost residents to clear, reliable information and support. The Fundraisers already play a vital role in the community. Alongside running social events, Singing for the Brain sessions, dementia‑friendly game[…]
We’re proud to share the first of 3 powerful films that highlight the real impact of community organisations supporting people through difficult times. These stories show how advice, practical support, and local partnerships can help people regain stability, confidence and hope. Thank you to the British Gas Energy Trust for bringing these stories to life[…]
We want everyone who comes to us to feel confident they’re receiving safe, accurate and reliable advice. That’s why our service is assessed against the AQS Quality Standard and authorised and regulated by the Financial Conduct Authority (FCA). These national accreditations show that we meet strict requirements for the quality of our advice, the training[…]
A brilliant meeting with Northern Powergrid, focusing on what really matters to people in Doncaster. We explored the rise of LCTs, the ongoing reality of fuel poverty, and how we can continue working side‑by‑side to ensure every household can access the right support at the right time. Northern Powergrid’s community services, remain essential in helping[…]
Renters’ Rights Act: Key Changes Coming in May 2026 From 1 May 2026, the Renters’ Rights Act will introduce significant updates for private renters across England. Shelter has highlighted several important changes that aim to strengthen security, fairness and transparency in the private rented sector. Current rights remain unchanged until the Act comes into force[…]
The UK Government has announced a 7% increase to the Minimum Income Guarantee for adults receiving social care. This means around 150,000 working‑age disabled adults will keep at least ÂŁ400 more each year after care contributions. The announcement also includes ÂŁ700 million for the Disabled Facilities Grant, which helps fund home adaptations such as ramps,[…]
