We’re delighted to share that our Advice on Prescription service will continue to operate across GP surgeries in Doncaster, ensuring residents can keep accessing specialist advice in a place they already know and trust. Advice on Prescription is delivered by Citizens Advice Doncaster Borough and places trained, accredited advisers directly inside GP practices. This joined‑up[…]
April 2026
We’re pleased to share that we currently have several exciting roles open for people who want to make a real difference in our community. If you’re passionate about supporting others and looking for a rewarding role within a friendly, purpose‑driven organisation, take a look at our latest vacancies: Current roles: Receptionist Welfare Rights and Tribunals[…]
Continuing Our Work to Tackle Fuel Poverty: Our Partnership with the British Gas Energy Trust
News Apr 30, 2026
We’re pleased to share that our important work with the British Gas Energy Trust (BGET) will be continuing, allowing us to keep supporting households across Doncaster who are struggling with rising energy costs, debt, or wider financial pressures. BGET is an independent charitable trust focused on reducing the impact of poverty, particularly fuel poverty, and[…]
At the opening of the new Doncaster Housing for Young People (DHYP) office, Martha Capaldi was invited to speak, offering a powerful, first‑hand perspective on the long‑term impact of DHYP’s support. Martha shared the experience of coming to the service as a young person during a period of crisis, and how the stability and guidance[…]
Reaching More People Through Partnership: How Our Device Bank Is Supporting Families in Doncaster
News Apr 30, 2026
At Citizens Advice Doncaster, we know that digital access is no longer a luxury, it’s essential. From online learning to job applications, benefits, and support services, being digitally connected can transform someone’s opportunities. That’s why our Device Bank exists, to make sure people who need a device can get one, without barriers. A key part[…]
✨ Colleague Spotlight – Meet Mary, Our New Advocate for Lived Experience in Homelessness Services
News Apr 30, 2026
I’m really pleased to be joining the Citizens Advice Doncaster team, supporting people experiencing hardship in our community. Before joining the team, I worked as a Community Organiser with Doncaster Foodbank (Trussell), supporting the campaign for the newly opened day centre for people experiencing homelessness. Working closely with a lived experience team reinforced my commitment[…]
Our Welfare Rights team plays a vital role in supporting people across Doncaster to understand their benefits, challenge decisions, and access the financial support they are entitled to. Made up of experienced advisers with a wide range of specialist knowledge, the team supports people at every stage of the welfare rights journey, from initial benefit[…]
Citizens Advice Doncaster are inviting you to join us at our Annual General Meeting. We’ll be sharing key updates, celebrating the impact of our work over the past year, and looking ahead to how we can continue supporting communities across Doncaster. This event is an opportunity to hear more about the challenges residents are facing,[…]
Citizens Advice were proud to be at today’s Audiology Action Day, at Doncaster School for the Deaf, alongside local MPs, DBTH and ICB leaders, and audiology specialists. It was fantastic to support our community and be part of such a collaborative and impactful day. We were especially pleased to have our brilliant BSL Adviser, Natalia,[…]
