Call Us
Local general enquiry line: 01302 243057
You can get advice by calling us Monday to Friday 9.00am – 4.00pm
Textphone: 18001 0800 144 8884
Demand for our service is currently very high. We recommend visiting one of our local offices for advice or to book an appointment wherever possible. This is often the quickest way to get help.
If you call our Adviceline, we’ll answer as soon as we can – but at busy times you may need to wait. Wait times can be up to 4 hours, though we aim to keep this shorter. If the wait is long, we’ll let you know about other ways to get advice, and you can also try calling again later.
Our Adviceline is usually busiest at the beginning and end of the day, and is closed on public holidays.
Debt Adviceline Freephone: 0800 240 4420
Please call the the debt team to book an appointment: 01302 499330
We currently offer specialist debt advice by appointment only, these can face to face,telephone or webchat.
If you wish at make an appointment please call our debt team at the office you wish to attend. Our team offer advice on all debt matters including:
- Mortgage arrears & repossessions
- Priority debts like council tax and magistrates court fines
- Non-priority debt, including credit cards, loans catalogues and mobile phones
- Dealing with bailiffs
- Personal Insolvency including Bankruptcy, IVA’s and DRO
Get help applying for Universal Credit
At Citizens Advice Doncaster Borough we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment.
Call us for free: 0800 144 8444
You can get advice Monday – Friday between 8am and 6pm.
