We are pleased to share that the Doncaster Dementia Fundraisers have joined our Doncaster Citizens Advice Champions Programme, expanding the network of trusted local groups who signpost residents to clear, reliable information and support. The Fundraisers already play a vital role in the community. Alongside running social events, Singing for the Brain sessions, dementia‑friendly game[…]
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We’re proud to share the first of 3 powerful films that highlight the real impact of community organisations supporting people through difficult times. These stories show how advice, practical support, and local partnerships can help people regain stability, confidence and hope. Thank you to the British Gas Energy Trust for bringing these stories to life[…]
We want everyone who comes to us to feel confident they’re receiving safe, accurate and reliable advice. That’s why our service is assessed against the AQS Quality Standard and authorised and regulated by the Financial Conduct Authority (FCA). These national accreditations show that we meet strict requirements for the quality of our advice, the training[…]
A brilliant meeting with Northern Powergrid, focusing on what really matters to people in Doncaster. We explored the rise of LCTs, the ongoing reality of fuel poverty, and how we can continue working side‑by‑side to ensure every household can access the right support at the right time. Northern Powergrid’s community services, remain essential in helping[…]
Renters’ Rights Act: Key Changes Coming in May 2026 From 1 May 2026, the Renters’ Rights Act will introduce significant updates for private renters across England. Shelter has highlighted several important changes that aim to strengthen security, fairness and transparency in the private rented sector. Current rights remain unchanged until the Act comes into force[…]
The UK Government has announced a 7% increase to the Minimum Income Guarantee for adults receiving social care. This means around 150,000 working‑age disabled adults will keep at least £400 more each year after care contributions. The announcement also includes £700 million for the Disabled Facilities Grant, which helps fund home adaptations such as ramps,[…]
Do you know what to do when your online order goes wrong? Today marks the start of Citizens Advice’s annual campaign for Consumer Awareness Week 2026, raising awareness of people’s rights and how to shop safely online. If you’re on the lookout for the perfect outfit, or anything else this year’s #ShopAware campaign can help[…]
Our Citizens Advice team attended the Sort It with Sally event at Frenchgate Shopping Centre, Doncaster, alongside a range of local services and community partners. The event, led by Sally Jameson, brought organisations together to highlight the support available across the city. Visitors were able to find out more about help with cost of living[…]
How Our Partnership with Northern Powergrid Is Helping Doncaster Residents Stay Safe, Warm, and Supported
News Feb 12, 2026
Citizens Advice Doncaster has joined forces with Northern Powergrid to deliver Energy Efficiency Advice, a dedicated outreach programme that tackles one of the biggest pressures facing local people today: the rising cost of energy. Together, we’re providing practical, personalised support that helps residents stay warm, reduce their bills, and build long‑term financial resilience. Why This[…]
Great to welcome South Yorkshire Mayor Oliver Coppard and Dame Clare Moriarty to Citizens Advice Doncaster Borough today for a positive discussion on tackling health inequalities, economic participation and digital inclusion across South Yorkshire. Thank you both for the constructive conversation, we look forward to continuing to work together to support healthier, more resilient communities.
We attended the Doncaster Food Network meeting today to take part in discussions around food insecurity across the city. It was a valuable opportunity to hear from partners, understand current challenges, and explore how organisations can work together to strengthen support for residents. At Citizens Advice Doncaster, we see the impact of food insecurity every[…]
A View from the CEO, James New year, same purpose, supporting Doncaster through whatever comes next. January always brings that mix of reflection and forward focus. After a busy festive period and a much-needed break, the team is back, recharged and ready for what’s already shaping up to be another big year. We’ve hit the[…]
The Advisor Behind the Support: Energy Efficiency Billie‑Jo Energy Efficiency Adviser For me, the service is really about helping people feel less overwhelmed and more in control of their situation. A lot of the people we support come to us feeling anxious about rising costs and unsure what help is available. Through the service, I’m[…]
Advice First Aid: Strengthening Early Support in Doncaster Our Advice First Aid sessions are now up and running, and it’s been great to see strong engagement from local partners. These sessions help frontline staff and volunteers to spot early signs of advice needs and confidently signpost people to the right support before issues escalate. Feedback[…]
Really good conversations at the Doncaster Homelessness Partnership Summit today. Great to see the new strategy putting prevention and people at the centre , focusing on early help, listening to lived experience, and working together to stop homelessness before it starts. Encouraging to feel such strong commitment across partners. Now it’s about turning that shared[…]
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