A View from the CEO, James New year, same purpose, supporting Doncaster through whatever comes next. January always brings that mix of reflection and forward focus. After a busy festive period and a much-needed break, the team is back, recharged and ready for what’s already shaping up to be another big year. We’ve hit the[…]
January 2026
The Advisor Behind the Support: Energy Efficiency Billie‑Jo Energy Efficiency Adviser For me, the service is really about helping people feel less overwhelmed and more in control of their situation. A lot of the people we support come to us feeling anxious about rising costs and unsure what help is available. Through the service, I’m[…]
Advice First Aid: Strengthening Early Support in Doncaster Our Advice First Aid sessions are now up and running, and it’s been great to see strong engagement from local partners. These sessions help frontline staff and volunteers to spot early signs of advice needs and confidently signpost people to the right support before issues escalate. Feedback[…]
Really good conversations at the Doncaster Homelessness Partnership Summit today. Great to see the new strategy putting prevention and people at the centre , focusing on early help, listening to lived experience, and working together to stop homelessness before it starts. Encouraging to feel such strong commitment across partners. Now it’s about turning that shared[…]
🌟New Partnership: Pathways to Work We’re pleased to share that Citizens Advice Doncaster has launched a new partnership with Pathways to Work, aimed at supporting people who are looking to build confidence and move closer to employment. Our new Pathways to Work gateway service provides tailored support for people who are economically inactive, helping them[…]
We recently met with Minal Bakhai MBE, to strengthen partnerships and champion bold, preventative approaches within Doncaster’s Neighbourhood Health model. Prevention is essential if we want to ease pressure on frontline services, and these conversations help us build a more joined‑up, sustainable system. That’s why Citizens Advice Doncaster Borough’s Advice on Prescription model places specialist[…]
We were incredibly proud to see Chloe, one of our team members, recognised nationally by Citizens Advice for her work raising awareness of BSL and championing the Deaf community. Her commitment to breaking down communication barriers and making our services more accessible reflects the very best of who we are as an organisation. Chloe’s approach[…]
Partnership & Procurement Announcement We’re proud to announce that we are now an approved supplier on the NHS Social Impact Framework, in partnership with the East of England NHS Collaborative Procurement Hub. Being part of this framework means NHS and public sector organisations can procure our services quickly, compliantly and with confidence, knowing they deliver real social value alongside high-quality[…]
💡New Service Launch: Energy Efficiency Advice Citizens Advice Doncaster is proud to launch a new advice service, funded by Northern Powergrid, to support local residents with energy efficiency, money-saving advice and household affordability. This free, confidential service is designed to help people: ✔️ Reduce energy costs ✔️ Improve home comfort ✔️ Access practical energy-saving advice ✔️ Strengthen[…]
We’re proud to be working in partnership with Yorkshire Building Society to offer support directly to people visiting their Doncaster branch. This collaboration brings trusted, independent advice into a space where many residents are already seeking help with their finances, savings, or everyday money worries. As part of the partnership, we recently held a joint[…]
